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SALT programmes

Diagnose first. Then decide how far to go.

Begin with a free, no-pressure view of where growth is getting stuck. Move into Full SALT only when the founder, leadership team, and Vincent agree that working on the whole business makes sense.

Start the free diagnosticExplore Full SALT

01 / Free SALT Diagnostic

More than a score. A leadership conversation.

Your view matters, but it is rarely the whole picture. The free diagnostic combines a founder baseline, anonymous perspectives from up to 10 key people, and a conversation with Vincent about what the pattern is really saying.

Begin with the founder survey
01

Founder view

Start with your honest assessment

Complete the short SALT survey from the business you have today, not the business you intend to build. It creates the founder baseline for the conversation.

02

Team view

Invite up to 10 key people

The people closest to the work complete the same survey privately. SALT combines their responses and never shows you anyone's individual answers or scores.

03

Diagnostic conversation

Make sense of the pattern together

Vincent helps you examine the founder-team gaps, identify the operating constraint beneath the symptoms, and decide whether Full SALT is the right next move.

02 / Full SALT

Work on the whole business, not one isolated symptom.

Full SALT is the ongoing coaching engagement for founders and leadership teams ready to change how the company thinks, decides, and executes. Vincent uses the Bloom Growth framework to connect the eight elements of the business around the constraint that matters now.

90 daysExperience the work with less risk.

Participate fully for the first 90 days. If, after the day-90 review, you genuinely believe SALT has not delivered meaningful clarity, alignment, or execution value, ask for the eligible coaching fees you paid during that period back.

What Full SALT installs

A stronger way to see, decide, and execute.

The engagement is built around your real business and leadership team. Every conversation must lead to clearer judgement or visible action.

01

Clarity

See the whole business

Connect direction, people, numbers, meetings, process, technology, sales, and relationships so the real constraint becomes visible.

02

Alignment

Give the team one set of priorities

Agree the few outcomes that matter, make ownership explicit, and replace competing assumptions with decisions the leadership team can act on.

03

Execution

Build a dependable rhythm

Use useful numbers, disciplined meetings, quarterly priorities, and clear accountability so commitments survive a difficult week.

Start before you commit

Bring the business into clearer view.

Complete the founder survey, invite up to 10 key people, and bring the combined pattern into a free diagnostic conversation with Vincent.

Start the free diagnosticSee how the coaching works

Full SALT

90-Day Money-Back Guarantee

These terms apply to eligible Full SALT engagements beginning on or after 11 August 2026.

  1. Eligibility. The guarantee is available to a new SALT client whose signed Full SALT proposal expressly includes it. It may be used once by a company and its related entities.
  2. Guarantee period. The 90-day period begins on the date of the first paid Full SALT coaching or facilitation session, as stated in the engagement schedule.
  3. Good-faith participation. During the period, the founder and agreed leadership team must attend the scheduled sessions, provide the business information reasonably needed for the work, use the agreed meeting and accountability rhythm, make a good-faith effort on documented commitments, and raise concerns promptly so they can be addressed. Reasonable rescheduling agreed by both parties does not affect eligibility.
  4. How to claim. If the client genuinely believes SALT has not delivered meaningful value in clarity, leadership alignment, or execution discipline, the authorised client contact must email drvincentchian@gmail.com no later than seven calendar days after the day-90 review. The email must identify the company and briefly explain what did not create value. Proof of revenue loss or financial underperformance is not required.
  5. What is refunded. SALT will refund the coaching and facilitation fees paid directly to SALT for services delivered within the first 90 days. The refund does not include separately identified third-party software or licence fees, travel, accommodation, venue, catering, or other pass-through costs. Any tax adjustment will be handled as required by law.
  6. Payment of the refund. An approved refund will be made within 14 business days, normally through the original payment method. The Full SALT engagement will then end and no fees for future, undelivered coaching sessions will be charged.
  7. When the guarantee does not apply. It is not available where the client has materially failed to participate, withheld payment, supplied materially false or misleading information, or ended the engagement because of its own serious breach. This does not remove any right the client may have under the signed agreement or applicable law.
  8. No promise of a particular business result. The guarantee concerns the value of the SALT coaching process. Revenue, profit, valuation, funding, and other business outcomes depend on the client's decisions, execution, market conditions, and factors beyond SALT's control.
  9. Agreement and law. These terms are incorporated into each eligible signed proposal, which confirms the fee schedule and engagement dates. Nothing here limits rights that cannot lawfully be limited. The engagement is governed by the laws of Malaysia.

This guarantee is designed to make the first 90 days a shared, good-faith test of value, not a promise that any particular financial result will occur.